Privacy Policy for Noor Agro India

At Noor Agro India ("Company," "we," "our," or "us"), we value your privacy and are committed to protecting the personal information of our customers, suppliers, business partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or use our products and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, place an order, request a quotation, or subscribe to our services, we may collect:

• Full name
• Company name
• Email address
• Phone number
• Billing address
• Shipping address
• Country and region
• GST or tax identification details (where applicable)
• Payment-related information (processed through secure payment providers)

Business Information

For wholesale and export transactions, we may collect:

• Business registration details
• Import/Export Code (IEC), where applicable
• Purchase orders
• Shipping and logistics information
• Customs documentation required for international trade

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Pages visited
• Date and time of access
• Referral website

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Respond to inquiries and customer support requests.
• Provide quotations and product information.
• Manage customer and supplier relationships.
• Process payments and invoices.
• Arrange shipping and delivery.
• Improve our website and services.
• Send order updates and business communications.
• Comply with legal, tax, customs, and regulatory obligations.
• Prevent fraud and protect our business.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Analyze website traffic.
• Enhance user experience.
• Support website security.

For more information, please refer to our Cookie Policy.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Logistics and shipping providers.
• Payment processing partners.
• Banks and financial institutions.
• Government authorities where required by law.
• Customs and regulatory agencies.
• Professional advisors such as auditors or legal consultants.
• Technology service providers assisting in website hosting, analytics, or communication.

All third parties are expected to protect your information in accordance with applicable laws.

5. International Data Transfers

As Noor Agro India serves customers worldwide, your information may be transferred to and processed in countries outside your place of residence where necessary to fulfill orders, provide services, or comply with legal obligations.

We take reasonable measures to ensure that such transfers are carried out securely and in accordance with applicable data protection laws.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against:

• Unauthorized access
• Accidental loss
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

• Fulfill contractual obligations.
• Provide customer support.
• Maintain business records.
• Comply with legal and regulatory requirements.
• Resolve disputes and enforce agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Rights

Depending on the laws applicable to you, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where permitted by law.
• Withdraw consent where processing is based on consent.
• Restrict or object to certain processing activities.
• Request a copy of your personal data in a portable format where applicable.

Requests may be subject to identity verification and applicable legal limitations.

9. Third-Party Links

Our website may contain links to third-party websites. Noor Agro India is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

10. Children's Privacy

Our website and services are intended for business and commercial use and are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Compliance with Applicable Laws

Noor Agro India is committed to complying with applicable privacy and data protection laws, including:

• The Digital Personal Data Protection Act, 2023 (India), where applicable.
• Other applicable national and international data protection regulations relevant to our business operations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments.

Any updates will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated Privacy Policy.